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Shipping & Returns

We guarantee a refund of items that have not been worn or washed off, when you are returned under available conditions, with original receipts and packaging, 60 days after purchase. The refund will be credited to your original form of payment. Items can only be returned or exchanged at the time of their initial purchase.

Items purchased from other retailers, including department stores, should be returned to the store where it was originally purchased and subject to the return policy of the originating retailer.

Price adjustment strategy
The price adjustment may be made with the original receipt only on the purchase of the store, within 7 days, to the original purchase price of the goods are applied. It does not apply to items that are promoted or purchased with a fundraising activity.

To return to the store
To find the nearest store, please visit our store location. Return items that have not been worn or washed (S), according to their preferred location and our staff will be happy to serve you. Payment using split payment (some gift cards, some other payment method) The purchase will always be refunded to the gift card (s) first. Any balance will be returned to the original use of other payment methods.

RETURN TO by courier
To return to the purchase item (s) online, enter your order number and zip code in the fields below. Your order will appear on the next page. Select the item (s) you want to return and click the submit button. You will receive an email confirming your application and returning a tag on how to proceed.

IMPORTANT: Just as they appear on your credit card bill your billing address must exactly match your name, address and zip code. This information is used as part of the verification process for your credit card payment.

Please note that the shipping and billing addresses must be valid addresses (PO boxes are not accepted). Your phone number and e-mail address also need to be in case,

Our customer contact center needs you to contact your order.

Frequently Asked Questions
If you need a quick answer, be sure to click through our FAQ here.